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Tansee Products:

iPhone/iPad/iPod Message  iOS Message Transfer
Windows Version

iPhone iPad iTouch
Windows
SMS MMS iMessage
WhatsApp
:::: Backup iOS SMS & MMS & iMessage &WhatsApp Message to PC

iPhone/iPad/iPod SMS for MAC  iOS Message Transfer
MAC Version

iPhone iPad iTouch
Mac
SMS MMS iMessage
:::: Backup iOS SMS & MMS & iMessage to MAC

iPhone/iPad/iPod Music & Video Transfer  iOS Music & Video Transfer
iPhone iPad iPod
Windows
Music Video Podcast
:::: Backup iPhone/iPad/iPod Music & Video & Podcast to computer

iPhone/iPad/iPod Photo & Camera Transfer  iOS Photo & Camera Transfer
iPhone iPad iPod
Windows
Photo Camera Roll
:::: Backup iPhone/iPad/iPod Photo & Camera roll to computer

iPhone/iPad/iPod Contact  iOS Contact Transfer
iPhone iPad iPod
Windows
Contact Contact Image
:::: Backup iPhone/iPad/iPod Contact to computer





Most Asked:
How to backup iOS SMS & MMS & iMessag & WhatsApp Message to Windows computer?

How to backup iOS SMS & MMS & iMessage to MAC?

How to backup iOS song & video to Windows computer?

How to backup iOS photo & camera roll to Windows computer?

How to backup iOS Contact Windows computer?



Why Can't I Transfer?


1, Tansee will not show up under non-administrator account.
Answer:
a, Right click on the program shortcut or program .exe file, and click on Run as administrator.
b, If prompted by UAC(User Account Control), then click on Yes to apply permission to allow the program to run with full permission as an administrator.
NOTE: If you are doing this is while logged in as standard user instead of an administrator, then you will need to provide the administrator's password before the program will run as administrator.


2. Tansee always display 'Waiting For iPhone/iPad/iPod' even if i pluged iPhone/iPad/iPod to computer. why?
Answer:
a, Uninstall Tansee, restart computer. And reinstall the latest version of Tansee products here.
b, Install the latest version of iTunes here, make sure iTunes can read your iPhone/iPad/iPod. c, Run Tansee, plug your iDevice.


3.Tansee iPhone/iPad/iPod Transfer Always Reading data. Why?
Answer:
Might it will need some time to read your iDevice, at most 1 hour.
If you check "Encrypt iPhone/iPad/iPod backup"
Please uncheck this option:
Open your iTunes, plug your iPhone/iPad/iPod, click "summary" ,uncheck "Encrypt iPhone/iPad/iPod backup".

Or try this ways: a, Uninstall Tansee, restart computer. And reinstall the latest version of Tansee products here.
b, Install the latest version of iTunes here, make sure iTunes can read your iPhone/iPad/iPod. c, Run Tansee, plug your iDevice.


4.Tansee iPhone/iPad/iPod Music&Video Transfer can transfer some music but not all of them. Why?
Answer:
It might because you purchase songs from iTunes directly from iPhone/iPad/iPod.
Try this:
Open iTunes, Go to Edit>Preferences>Devices, and check the box "disable automatic syncing for iPhones and iPods.
Plug your iPhone/iPad/iPod to PC, open iTunes, right-click on the iPhone/iPad/iPod in the source column of iTunes and click on "Transfer Purchases".
That is let your iTunes library on your computer have the same songs as your iPhone/iPad/iPod. And then Run Tansee.


5.Tansee iPhone/iPad/iPod SMS&MMS&iMessage Transfer can copy some emojis, but not all of them. Why?
Answer:
Emoji are special characters, like emoticons, that have become popular on mobile phones. Windows 8 Consumer Preview adds new support for these characters; however, earlier versions of Windows do not include support for emoji.


6.Tansee iPhone/iPad/iPod Music&Video Transfer can copy all music, but iTunes can not play some of them. Why?
Answer:
Might because some songs are Apple protected songs.
iTunes Store purchases can be authorized in iTunes to play on up to five computers. Deauthorizing a computer allows you to manage which computers can play purchased music, videos, audiobooks, or other content. Authorization helps protect the copyrights on the content you buy. You can use your digital rights management (DRM) protected music purchases from the iTunes Store on up to five different computers (this can be any mix of Macintosh or Windows-compatible computers). When you play an item you've purchased, your computer is "authorized" to play content purchased using your Apple Account.


7.Tansee iPhone/iPad/iPod Music&Video Transfer finishes copying all music from your iPod to PC, but the backup folder is empty. Why?
Answer:
Open itunes, Go to Edit>Preferences>Devices, and check the box "Prevent iPods, iPhones, and iPads from syncing automatically.
Please enable Disk Use mode on your Apple iPod, follow these steps:
Connect your iPod to your computer.
When the iPod icon appears in the iTunes Source pane (below Devices), select it.
If the Summary pane isn't showing, click the Summary tab.
Click Enable disk use.


Any other question, contact us.

Most Asked Questions

How to Transfer SMS & MMS & iMessage from iDevice to Windows Computer?
How to Transfer SMS & MMS & iMessage from iDevice to MAC?
How to Transfer Song & video from iDevice to Windows Computer?
How to Transfer Song & video from iDevice to iTunes Music Library?
How to Transfer Photo & camera video from iDevice to Windows Computer?
How to Transfer Contact from iDevice to Windows Computer?
How to Restore Contact from Computer to iDevice?


Common Question:
How to Get Full Version of Tansee Products?
I Forget My License Code, How to Retrieve?
Why the Program Says the License Code is Invalid?
























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Tansee Inc. is not affiliated with Apple Inc., iPhone, iPod, iPad and Apple is trademarks of Apple Inc.,